Privacy Policy

Introduction

Welcome to FoodDelivery. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application and tell you about your privacy rights and how the law protects you.

This privacy policy applies to information we collect when you use our services, including our website and mobile application, or when you otherwise interact with us.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account information such as name, email address, phone number, and password
• Delivery addresses and location information to fulfill orders
• Payment information including credit card details
• Profile information such as profile pictures you choose to upload
• Order history and preferences
• Communications with customer support and feedback you provide

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information including model, operating system, and unique identifiers
• Usage data such as pages viewed, features used, and time spent in the app
• Location data when you enable location services for delivery tracking
• Log data including IP address, browser type, and access times

How We Use Your Information

We use the information we collect to:

• Process and fulfill your food orders and deliveries
• Provide customer support and respond to your inquiries
• Send you order updates, notifications, and promotional communications
• Improve and personalize your experience with our services
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms
• Analyze usage patterns and conduct research to improve our services

Information Sharing

We may share your information with third parties in the following circumstances:

• Restaurants: We share order details with restaurants to fulfill your orders
• Delivery Partners: We share delivery information with delivery personnel
• Service Providers: We work with third-party companies for payment processing, analytics, and customer support
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal data on a need-to-know basis
• Secure payment processing through PCI-compliant providers

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at [email protected]

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.