Frequently Asked Questions

FoodDelivery is a modern food delivery platform that connects customers with local restaurants. Built with React Native and Expo, our mobile app provides a seamless ordering experience with real-time tracking, secure payments, and easy restaurant discovery.

FoodDelivery is currently available in major metropolitan areas across the United States. You can check if we deliver to your area by entering your address in the app. We're constantly expanding to new cities.

Yes! FoodDelivery is built with React Native, so it's available on both iOS and Android devices. You can download it from the App Store or Google Play Store.

FoodDelivery is free to download and use. Delivery fees vary by restaurant and distance, and are clearly shown before you place your order. Some restaurants may have minimum order requirements.

Simply browse restaurants in your area, select items from the menu, add them to your cart, and proceed to checkout. You can pay with credit/debit cards or other supported payment methods. You'll receive real-time updates on your order status.

Yes! Once your order is confirmed, you can track it in real-time through the app. You'll see when the restaurant is preparing your food and when the delivery partner is on their way.

If you receive an incorrect or incomplete order, please contact our support team through the app immediately. We'll work with you to resolve the issue, which may include a refund or redelivery.

Yes, many restaurants support scheduled ordering. You can select a future delivery time when placing your order, making it easy to plan meals in advance.

Delivery times vary by restaurant and your location, typically ranging from 30-60 minutes. You'll see an estimated delivery time before confirming your order.

We accept major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets. Some restaurants also accept cash on delivery. All card transactions are processed securely with encryption.

Absolutely. We use bank-level encryption and PCI-compliant payment processing to protect your financial information. Your card details are never stored on our servers and are encrypted during transmission.

If you're eligible for a refund, it will be processed to your original payment method within 5-7 business days. For issues with orders, please contact support as soon as possible so we can help resolve the situation.

Yes, you'll receive a digital receipt via email after each order. You can also view your order history and receipts in the app under your account settings.

Yes, you'll need to create a free account to place orders. This allows you to save your delivery addresses, payment methods, view order history, and track deliveries. Registration takes just a minute.

You can change your password in the app settings under Account Security. You'll need to enter your current password and then set a new one. For security, we'll send you a confirmation email.

Yes! You can save unlimited delivery addresses in your account, such as home, work, or other locations. This makes ordering faster as you can quickly select your preferred address.

You can request account deletion through the app settings or by contacting our support team. Please note that this action is permanent and will delete all your order history and saved information.